Refund Policy
Effective Date: June 19, 2026
At GrowChatio, we strive to provide reliable messaging and automation services. Please review this policy carefully before purchasing.
1. Subscription Fees
All subscription fees are charged in advance and are generally non-refundable.
2. Trial and Evaluation
Users are encouraged to evaluate the platform through any available trial or demonstration before purchasing.
3. Cancellation
You may cancel your subscription at any time. Cancellation prevents future renewals but does not entitle you to prorated refunds.
4. Exceptional Refund Requests
Refund requests may be considered for:
- Duplicate payments.
- Incorrect charges.
- Platform-related technical failures preventing service use.
Requests must be submitted within seven (7) days of payment.
5. Non-Refundable Situations
- Change of mind.
- Failure to use the service.
- Failure to cancel before renewal.
- Violation of Terms and Conditions.
- Third-party restrictions.
- User errors or misconfiguration.
6. Processing Time
Approved refunds are typically processed within 7–14 business days.
7. Contact
GrowChatio
Website: https://growchatio.com
Email: info@growchatio.com